Frequently Asked Questions
Your room is available for check-in from 3pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)
If you are reserving 5 or more rooms for your party please contact us.
We are regularly asked about the following items and are pleased to confirm they are available:
Hairdryer, in-room safe, iron & ironing board (on request)
All public areas are wheelchair accessible and the lift serves all floors.
Only guide dogs are permitted in Ocean Sands Hotel.
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy or on your confirmation email.
Ocean Sands Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest bedrooms.
Yes, free Wi-Fi internet is available in public areas, all guest bedrooms and holiday apartments.
No, however we have some in reception.
We can arrange babysitters – approx. 48-72 hours’ notice.
Knock approx. 55 minutes’ drive.
Check in is 3pm for rooms and 4pm for apartments, we will however endeavor to facilitate if we can.
Yes the bedrooms are, the apartments are not.
Reception is operated from 8am to 10/11pm , however the night porter looks after reception during the night.
Yes we will be happy to hold your luggage.
We offer our best rates on our own official website.
Normally per room.
Ballina Train Station Co Mayo 15 minutes’ drive.
5km beach, Waterpoint indoor aqua park with slides, inflatables, Climbing wall, soft play area, 2 surf schools,standup paddleboarding, horseriding, playground , walks and cycles.
Yes small family up to 4 guests , large family up to 6 guest sharing beds.
Free playroom with kids activates during holidays.
Changing units in public toilets and free cots.